KodaBet Online Casino Privacy Policy

At KodaBet Online Casino, we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, store and safeguard your data when you visit our website, register an account, or use the KodaBet casino app. By using our services, you agree to the practices described below, and we encourage you to read this document carefully before you continue browsing, playing, or making a deposit with us.

Information We Collect

We collect information from you at several stages of your relationship with us, starting from the moment you complete the koda bet register process through to your ongoing gaming activity. Our casino gathers data to verify your identity, process transactions and provide a personalised experience.

• We collect personal details you provide when you create an account, including your name, date of birth, email address, phone number and residential address.
• We record login credentials and activity whenever you use kodabet login or koda bet casino login to access your account, including timestamps and device information.
• We gather financial information when you make a kodabet deposit or request a koda bet withdrawal, such as payment method details, transaction history and banking references from providers like Visa, Mastercard, MiFinity, AstroPay, bank transfer and e-wallets.
• We collect technical data when you use the kodabet app or koda bet app, including device type, operating system, IP address and app usage statistics.
• We track your gameplay across kodabet slots, kodabet live casino and other game types to detect irregularities, prevent fraud and support responsible gambling monitoring.
• We store records related to any kodabet bonus, koda bet bonus code, kodabet promo code or koda bet no deposit bonus you claim, including wagering progress and eligibility checks.

How We Use Your Information

Our KodaBet platform uses the information we collect to operate our services effectively, comply with our licensing obligations, and improve your overall experience with us. Here at Koda Bet, we process your data for the following purposes:

• We verify your identity and age to ensure you meet the eligibility requirements to open a kodabet casino account.
• We process deposits and withdrawals securely, applying our published limits and payment method rules.
• We communicate with you regarding your account, transactions, promotional offers and any changes to our terms.
• We use your gaming history to tailor offers such as free spin promotions, VIP invitations and loyalty rewards.
• We analyse aggregated data to improve our website, our koda bet casino app, and our overall service quality.
• We monitor accounts for signs of problem gambling and apply responsible gaming tools where necessary.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within our KodaBet app to remember your preferences, keep you securely logged in, and understand how you interact with our games and promotions. Cookies also help us measure the performance of marketing campaigns and improve navigation across desktop and mobile versions of our site. You can manage or disable cookies through your browser settings, although doing so may limit certain features, including automatic kodabet casino login functionality.

Data Sharing and Third Parties

We do not sell your personal data. However, our Koda Bet operation may share information with trusted third parties who help us deliver our services, including payment processors, identity verification providers, game studios such as NetEnt, Play'n GO and Evolution, regulatory authorities, and fraud prevention services. We ensure that any third party we work with is bound by strict confidentiality and data protection obligations consistent with applicable law.

• We share data with payment providers to process your kodabet deposit and koda bet withdrawal requests securely.
• We disclose information to the Malta Gaming Authority and other regulators as required under our licence, MGA/B2C/203/2011.
• We may share limited data with marketing partners to deliver relevant kodabet bonus and promotional communications, unless you have opted out.
• We provide information to law enforcement or courts when legally obligated to do so.

Data Security

We at KodaBet take data security seriously and implement industry-standard measures to protect your information from unauthorised access, alteration, disclosure or destruction. Our systems use encryption technologies to safeguard sensitive data, including payment details submitted during a kodabet casino bonus claim or a standard deposit transaction. While we work hard to protect your data, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. Our KodaBet Online Casino team respects these rights and will respond to valid requests within a reasonable timeframe.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information in your account.
• You can request that we delete your data, subject to our legal and regulatory retention obligations.
• You may object to or restrict certain types of processing, including marketing communications.
• You have the right to request a copy of your data in a portable format.
• You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our support team using the details provided below, and we will guide you through the verification and request process.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory, accounting and anti-fraud requirements. Records related to your kodabet register details, transaction history and bonus activity may be retained for a minimum period required under Maltese gaming regulations, even after your account is closed.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we become aware that a minor has registered an account with us, we will take immediate steps to close the account and delete the associated data.

International Data Transfers

As BP Group Limited operates internationally, we may transfer your personal data outside of your country of residence, including to service providers located in different jurisdictions. We ensure that appropriate safeguards are in place whenever we transfer data internationally, in line with applicable data protection standards.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We will notify you of significant changes by posting the updated policy on our website. We encourage you to review this page periodically so you remain informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy, how we handle your kodabet casino data, or wish to exercise any of your rights, please reach out to our support team via email at support@kodabet.com or through our 24/7 live chat. We are here to help and will respond to your enquiry as promptly as possible.